Shipping policy
Last updated: May 8, 2026
1. Processing Time
All orders are carefully prepared and dispatched within 1–3 business days, excluding weekends and public holidays.
We take the time to ensure every order meets our quality and discretion standards.
2. Delivery Times
Estimated delivery times:
- France: 2–5 business days
- Europe: 3–8 business days
Delivery times may vary during peak periods, holidays, or due to carrier delays outside of our control.
3. Discreet Packaging
Your privacy matters to us.
All orders are shipped in plain, unbranded packaging with no logos, product names, or indication of the contents visible from the outside.
4. Tracking
Once your order has shipped, you’ll receive a tracking link by email so you can follow your delivery at every step.
5. Shipping Costs
Shipping fees are calculated at checkout.
We offer free shipping on orders over €69 within France.
6. Delivery Issues
If your order arrives damaged, is significantly delayed, or appears lost in transit, please contact us within 7 days of the expected delivery date.
We’ll do our best to resolve the issue as quickly as possible.
7. Contact
For any shipping-related questions, feel free to contact us at: